Transport Focus Covid-19 return to rail travel – latest research summary (19 April 2021)

Transport Focus Covid-19 return to rail travel – latest research summary (19 April 2021)

27 Apr, 2021

Passenger transport watchdog, Transport Focus has continued surveying 2,000 people over the eight months, to gauge attitudes on public transport use during the Covid-19 pandemic. The latest results are available here. We have been regularly summarising the figures for Community Rail News over the past few months.

  • There has been a significant uplift in rail journey satisfaction over the last couple of months, with an 81% overall satisfaction with rail users journeys.
  • 90% of rail users surveyed stated they felt safe on the train in relation to Covid-19. A further 81% expressed satisfaction with the overall cleanliness of the trains they travelled on, and 70% expressing satsifaction with their train operator in terms of safe travel messaging.

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