Travel confidence – advice on quieter rail services

Travel confidence – advice on quieter rail services

2 Sep, 2020

Now we can promote rail travel again a key question for people thinking of travelling is how busy services are. Pictures in the media showing busy trains and seaside towns have made some travellers wary and this is borne out in research by Transport Focus. In reality the picture is quite mixed with many services continuing to be fairly quiet, and those who are using trains feeling generally positive about their experience.

Many train operators have information to help rail users know which services are likely to be quieter so they can plan their journeys with more confidence. The way this information is presented varies by train operator and is more detailed for those routes where passengers tend to reserve a seat in advance or the company has specific data from each train. Many operators have information based on the previous week’s average usage and this is given in some detail on their website, but they also recommend checking for information on the day, especially using social media.

We’ve put together the following list which gives you access to each train operator’s advice and information which can be used to advise passengers on the quieter times to travel:

Avanti West Coast


Caledonian Sleeper

Chiltern Railways


East Midlands Railway

Grand Central

Great Northern

Great Western Railway

Greater Anglia

Heathrow Express

Hull Trains


London Northwestern Railway

London Overground and TfL Rail (and other Transport for London services)


Northern (up to date information provided via Twitter)




South Western Railway

Stansted Express


TransPennine Express

Transport for Wales

West Midlands Railway

Link copied!

Journalists: get in touch for more information, comments and case studies

View media cente

Sign up to our monthly emails for regular community rail updates

Sign up